Parts Counter

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Why Peterson's :   The Peterson family has been serving the automotive needs of Boise, Nampa, Caldwell, the Treasure Valley, Southwest Idaho, Eastern Oregon and Northern Nevada since 1928. We have a strong and committed staff with many years of experience satisfying our customers' needs. With over 11 brands and 5 locations in Boise and serving Meridian & Nampa, Peterson's stands out at our automotive dealer with integrity and honesty. We put the needs of our customers first so you are sure to be highly impressed with all that our dealership has to offer.

Job Description: Parts Counter

Responsibilities: 
  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Informs customers of companion part requirements and specials; ensures that the customer is exposed to the full product line
  • Communication:
  • Answers phone calls, providing price quotes and other information
  • Notifies all necessary parties when special ordered parts have been received
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
  • Pulls and fills orders from stock
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number
  • Follows up on back-ordered parts and replenishes assigned inventory daily
  • Verifies will-call and back-order files weekly and returns to vendors; stocks items not picked up or required
  • Manages all aspects of billing and accounts payable including internal requests billed on service repair orders and direct customer payment/invoicing
Qualifications:
  • Minimum high school diploma or GED equivalent required
  • Parts Experienced Preferred
  • Excellent communication and customer service skills
  • Bi-lingual is always a plus!
  • Strong computer & phone skills (Internet, MS Outlook)
  • ADP experience a plus
  • Ability to be analytical, problem solve and multi-task
  • Professional appearance and work ethic
  • Self-motivated, goal oriented, and ability to work within a fast paced environment
  • Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
Full-time Benefits:
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long Term Disability
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
  • Wellness Programs 
Peterson Auto Group is an equal opportunity employer and a drug free work place.  A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.
    Note: The need may arise to revise, supplement, or rescind portions of this job description, and dealership management reserves the right to do so at any time. Employee shall be required to meet the qualifications and perform the duties of any revised job description.