Sales Appointment Setter (BDC)

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Why Peterson's :   The Peterson family has been serving the automotive needs of Boise, Nampa, Caldwell, the Treasure Valley, Southwest Idaho, Eastern Oregon and Northern Nevada since 1928. We have a strong and committed staff with many years of experience satisfying our customers' needs. With over 11 brands and 5 locations in Boise and serving Meridian & Nampa, Peterson's stands out at our automotive dealer with integrity and honesty. We put the needs of our customers first so you are sure to be highly impressed with all that our dealership has to offer.

Job Description: Sales Appointment Setter (BDC)

Responsibilities: 
  • Contacting and communicating with customers to identify needs
  • Build rapport with customers to build a base of referrals to establish a robust customer network
  • Answer internet leads in a timely manner by phone or email
  • Reach store goals and produce a 15-20% closing ratio on internet leads
  • Answer sales phone calls and set appointments for clients
Qualifications:
  • Minimum high school diploma or GED equivalent required
  • Prior sales, call center,  internet department or BDC experience
  • Excellent communication and customer service skills
  • Bi-lingual is always a plus!
  • Strong computer & phone skills (E-Lead CRM, Reports, Internet, MS Outlook, 30+ WPM)
  • Professional appearance and work ethic
  • Self-motivated, goal oriented, and ability to work within a fast paced environment
  • Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
Full-time Benefits:
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long Term Disability
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
  • Wellness Programs 
Peterson Auto Group is an equal opportunity employer and a drug free work place.  A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.
    Note: The need may arise to revise, supplement, or rescind portions of this job description, and dealership management reserves the right to do so at any time. Employee shall be required to meet the qualifications and perform the duties of any revised job description.